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100% Pass Quiz 2025 Change-Management-Foundation: Change Management Foundation Exam High Hit-Rate New Test Online
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APMG-International Change-Management-Foundation Exam Syllabus Topics:
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APMG-International Change Management Foundation Exam Sample Questions (Q66-Q71):
NEW QUESTION # 66
When comparing 'lean' and 'rich' communication channels, which of the following statements about a 'rich' communication channel is true?
A 'rich' channel allows for conversation a quick response, and the chance for interaction.
A 'rich' channel conveys non-verbal cues, such as emotion and feelings, tone or gestures.
- A. Only 2 is true
- B. Neither 1 or 2 is true
- C. Both 1 and 2 are true
- D. Only 1 is true
Answer: C
Explanation:
Communication channels can be classified as lean or rich, depending on the amount and quality of information they can convey. A rich communication channel allows for conversation, a quick response, and the chance for interaction, as well as conveys non-verbal cues, such as emotion and feelings, tone or gestures.
Examples of rich communication channels are face-to-face meetings, video calls, or phone calls. Therefore, both statements 1 and 2 are true. References: https://apmg-international.com/sites/default/files/Change%
20Management%20Foundation%20Sample%20Paper%2015%20-%20v1.0.pdf (page 11)
NEW QUESTION # 67
What role in change must promote an idea to potential Sponsors?
- A. Change Agent
- B. Targets
- C. Idea-Generator
- D. Sponsor
Answer: A
Explanation:
Explanation
According to the Change Management Institute's Change Management Roles Model, there are four main roles in change: Idea-Generator, Sponsor, Change Agent, and Target. Idea-Generator is the role that identifies the need for change and proposes a solution. Sponsor is the role that authorizes and funds the change. Change Agent is the role that promotes an idea to potential Sponsors and implements the change once it is approved.
Target is the role that is affected bythe change and needs to adopt new behaviors or ways of working.
References:
https://apmg-international.com/sites/default/files/Change%20Management%20Foundation%20Sample%20Paper (page 11)
NEW QUESTION # 68
When holding a facilitated workshop to identify stakeholders for a change, which technique is the MOST useful for capturing this information?
- A. Stakeholder Radar
- B. Empathay maps
- C. Personas
- D. Mindmapping
Answer: D
Explanation:
Mindmapping is a technique that is most useful for capturing information when holding a facilitated workshop to identify stakeholders for a change. Mindmapping is a visual way of organizing and presenting information that allows participants to brainstorm ideas, identify connections, and group similar stakeholders together. Mindmapping can help to create a comprehensive and clear picture of all the stakeholders involved in a change initiative.
NEW QUESTION # 69
Which of the key principles, for building and maintaining engagement throughout change, is demonstrated when we are able to talk about anything, maintain trust, and reach a good outcome?
- A. Inclusivity
- B. Dialogue
- C. Transparency
- D. Connectivity
Answer: B
Explanation:
Comprehensive and Detailed In-Depth Explanation:
The APMG Change Management Foundation identifies four key principles for engagement: Inclusivity, Connectivity, Transparency, and Dialogue. The scenario describes open communication ("talk about anything"), trust, and achieving positive outcomes, which directly aligns with the principle of Dialogue.
Dialogue emphasizes two-way, trust-based communication that fosters understanding and collaboration, enabling stakeholders to discuss concerns openly and work toward solutions. Inclusivity focuses on involving everyone, Connectivity on linking people and ideas, and Transparency on sharing information-none of which fully encapsulate the trust and conversational outcome described here.
NEW QUESTION # 70
According to Tuckman, in what stage of the team development model will members of the team be working collectively to achieve results?
- A. Performing
- B. Adjourning
- C. Forming
- D. Storming
Answer: A
Explanation:
Comprehensive and Detailed In-Depth Explanation:
Performing is when Tuckman's team collaborates effectively to deliver results, post-conflict resolution. It's the productive stage, per APMG.
NEW QUESTION # 71
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